Unable to Attach file in Outlook Email?

outlook file attachment error

Can’t attach a file in email? Here is a help. Are you following the proper steps to attach the file? At first let’s make sure that you are following the correct process. Cross check from the instructions given below:

Attach a file to Outlook in Windows

  • Click the ‘New’ option in your mailbox to compose a new email. Click on ‘Reply’ if you want to reply to a message.
  • Select ‘Attach file’ in the ‘include’ option of ‘Message’ ribbon.
  • Select the file from its location on the computer and click ‘Insert.’

OR

  • You can simply drag the file on the message body for making quick attachment.

If you are following the above process correctly, let’s have a look on the possible reasons why you can’t attach a file in Outlook email with their respective solutions.

Outlook considers attachment file as Suspicious

Outlook considers some file extensions as malware and therefore restricts them as attachment to save users’ systems. For this follow the steps:

  • Go to outlook.com and sign up to your account.
  • Click on the gear icon (locate it at the top right corner of your inbox.)
  • Select ‘More mail settings’ from the drop down.
  • Under ‘Writing emails’ option, click ‘Attachments.’
  • Select the radio button (small circle) in front of ‘Always send files as attachments.’
  • Click ‘Save.’

Try to attach the file after making changes. It will resolve your problem. You can also convert the file to Outlook compatible extension.

Another reason why attachments are considered suspicious is the content inside it. Yes, Outlook (actually all emailing service) scans the content of attached document for spam. If your file contains any spam link or image, remove it and then try again.

File size exceeds Outlook Limit

The default Outlook limit for attachment files is 20MB. So, it is clear that any file exceeding this limit will not be accepted as attachment. Consider dividing the file content to make smaller size files.

Selection Window goes to Background

The file selection window moves to background and the user keep on waiting for it. When one window is open in the background, you will not see anything no matter how many times you hit that ‘Attach file’ button. So, minimize all the tabs to find the selection window.

Still can’t attach files? Talk to experts at Outlook customer service for quick solutions. The number is toll-free and accessible all the times.

How To Use Folder in MS Outlook 2013

It can be difficult at times to find that important mail from your full inbox. Organizing your inbox with the help of folders is a good option so that you never end up in such a situation. MS Outlook offers different tools to manage emails viz. folders, categories and rules. Here we will discuss the first one in details. Keep on reading to learn how to use folders in MS Outlook 2013.

Creating a New Folder In MS Outlook 2013

  • Right click on your account name or on the folder under which you want to create a new folder; options will appear; select “New Folder” from them.
  • Now a box will appear to name your new folder; type in the name and “Enter.” It is recommended to use a self-explanatory name so that mails can be found easily.
  • You have successfully created a new folder in your Outlook account.

right click to create folder in ms outlook

If you are using Outlook online; follow these steps in the Outlook Web App.

  • Move the cursor over “Folders”, click on the + icon next to it. A box will appear, type the desired name and press “Enter.”

 Using a New Folder

Now that you have created a new folder, you need to learn how you can use it or how you can move emails to different folders. Let’s have a look:

The simplest way it to drag and drop the email in the folder you want. You can also go with this alternate method:

  • Click on the message you want to move.
  • Now go to the Home tab, click on “Move.” You can also use the short cut CTRL+SHIFT+V or right click.
  • Now select the folder where you want to move the message. If you can’t find the folder; click the Other Folder option and use it to move mails.

If you are among those users who love the search option and remember the keywords of almost every mail; here are some tips (other than creating folders) to keep your inbox much organized.

  • Delete the messages which you don’t require any more. If some messages are old but important; you can use “Archive” feature to move them out of inbox.
  • Create sorting rules for emails to organize inbox.
  • Report junk mails quickly.
  • Unsubscribe newsletter and notifications which are not important.

If you still have problem in using folders in MS Outlook 2013, contact our Outlook Customer Service for solutions.