November 2017 - Page 2 of 2 - Email Support Desk

How to Troubleshoot Windows Live Mail Login Issue

What else can bother a Windows Live Mail or WLM user more than a log in an issue!

The login issues when you wish to get into your Windows Live Mail account is difficult to address until you don’t have a clue about the possible reason.

There could be a reason when a user is unable to recall the correct password or when you recently switched to Two-Step Verification security; we have a solution for you to troubleshoot the Windows live mail login issue. You can take the help of these tricks given here.

Trick – If you can’t remember your password, reset it

The common issue with Windows Live Mail users is when they forget the password. This is too difficult to get a clue about the recently updated password and you are unable to get it back.

The best way is to reset it to a new one. We have this quick guide for WLM users to get the password reset easily.

Steps To Reset Windows Live Mail Account

First, go to the Reset your password page
Here, you need to choose the reason you wish to reset Windows live mail password, then click on Next button
After that, enter the complete email address of WLM. This could be an email address, or an email ending in a Microsoft domain like hotmail.com or outlook.com
Here, you need to enter the characters you see on the screen, and then click on Next button
Once you will verify your account with the security code or secret question; you will be directed to reset your password with a new one

Trick – If you recently turned on two-step verification

The Two-Step Verification is the next level security with your Windows Live Mail account; this is to keep your account secure. But, you will need to use an app password to get in or security code will be there to get in. In the initial phase of activating the Two-Step Verification, you need to be a little aware of the things.

Trick – If you change your security info and have a 30-day waiting period

When your WLM account has been updated with the security settings and the time is just lesser than 30 days, you need to wait some more. This will give you an error as;

We’re not ready for you yet!

Here, you need to understand that you have to wait for 30 days to get the recent changes updated properly. You can’t get in until it will be there. So, the ultimate solution is to wait for a while to get things done.

The above tricks will help in troubleshooting your windows live mail account; if you are still facing problem then you need to dial the toll-free phone number of Windows live mail customer care service support team for faster response.

How to Recover Hacked Windows Live Mail Account

There are two ways to recover a hacked Windows Live Mail account. In the first method, if you are able to log in to your hacked account, you can change the password for it and prevent a hacker from having access to your account. In the second method, if you are unable to access your account, you can reset the password for it. Below we have provided steps for both the methods. Follow the instructions and regain the complete control of your account.

Steps to Recover Hacked Windows Live Mail Account:

As Windows Live Mail account is linked to your Microsoft id, changing or resetting the password for your Microsoft account will help you get complete control of your Windows Live Mail account.

Method 1: When you are able to access your Windows Live Mail account

1.) Log in to your Microsoft Account and open the Security tab.

2.) Under Security, click on the option – Change Password. This will take you to the verification page where you will need to provide your registered phone number or email address to get a code for changing your account’s password.

3.) After selecting the preferred option, click Send Code. Enter the code on the subsequent screen and confirm it. You will be redirected to the change password page.

4.) Enter your Old Password and then your New Password in the provided fields. Also, if you wish you can select the checkbox next to Make me change my password every 72 days.

5.) When done, click Next. Sign out from your account and sign in again using the new password.

Method 2: When you are unable to access your Windows Live Mail account

1.) Go to Microsoft’s Sign-in page and enter your username and click Next. On the next page, click on the Forgot my Password option. You will be taken to the next page.

2.) On this page, you will be asked to select one of the reasons for resetting the password. Select I think someone else is using my Microsoft Account and then choose the appropriate reason from the drop-down list. Click Next.

3.) Fulfill the Captcha requirement and click Next. On the next page, you will get three options like the following:

Email a**b@**mail.com
Text ********86
I don’t have any of these

4.) Select anyone from the first two options; you will receive a code on your phone/email address (depending on the option you select).

5.) Once you received the code, you will be taken to Password Reset Page. Here, enter your new password and confirm it. Now you will be allowed to access your hacked Windows Live Mail account.

Note: In case you select the third option (in step 3) – I don’t have any of these, you will be asked to enter an alternate email address and follow on-screen instructions to recover your account.

If you are unable to recover the Windows Live Mail account by following the above-given steps, it is required to get quick assistance to contact Windows Live Mail customer support team phone number. Our team is available round the clock via multiple communication channels which include customer service helpline number (toll-free), email, and live chat support.

Why are Images Blocked In Yahoo Mail Account

Yahoo Mail uses a dedicated image filtration tool which is specially designed to prevent images in email messages from loading automatically when you open them. Although it’s a useful tool to prevent spam, however, it may also block authentic images. In order to make changes in this tool or to deactivate it, you can easily do so by visiting the security settings section of your Yahoo Mail account. To know how to deactivate this tool, follow the below-mentioned steps.

Steps to Unblock Images in Yahoo Mail Account

1.) Go to the Yahoo or Yahoo Mail website, log in to your account and go to the Mail tab on the main menu located on the top-right corner of the screen.

2.) Now, click on the gear icon located in the upper right section of the screen and select the Settings option from the drop-down list. This will open the Settings window on your Yahoo Mail account’s page.

3.) Now under Settings, go to the Security section. Under the Security section, click on the drop-down menu located next to option – Show Images in Emails and select Always, except in the Spam folder.

4.) After that, click on the Save button to save the changes made.

Additional Tips:

You can also block or unblock images in your Yahoo Mail application for Android or iOS mobile devices. To do so, simply launch the application, go to the Settings panel and toggle the virtual Block Images switch ON or OFF to activate or deactivate image blocking in the body of incoming email messages.
Remember that keeping this feature activated helps in preventing spam. Spammers generally use images in email as this helps them in easily knowing whether the receiver is reading their email or not. When you see such a Spam image, the spammer gets to know that you opened the email, which encourages him to send you more emails.
In order to activate the Image blocking feature back, simply go to the Security section under the Settings option and click the drop-down menu next to Show Images in Emails. Select Never by Default Once done, make sure to click on the Save button to save the changes.
Depending on the version of Yahoo Mail you are using, the Settings menu may be labeled as Actions.

For further assistance in your Yahoo Mail account for any other issues or queries, feel free to get in touch with our reliable third-party Yahoo Mail customer service support team. Our team is available 24 by 7 via our customer service helpline number (toll-free), email, and live chat support.