Hotmail is a great email service to send or share important files quickly and securely, however, sometimes, many Hotmail users experience a problem in attaching or uploading a file in their email. If you are also facing a Hotmail file attachment issue in your account, following the below-mentioned measures will help you get rid of the problem.
Methods to Fix Hotmail File Attachment Issue:
NOTE: Make sure that you are using a supported web browser to access your Hotmail Account
1.) File Size Must be in Recommended Limit
It is important to ensure the size of the file which you are trying to attach to your Hotmail account. It must not exceed the file size limit set by Hotmail. In case the size of the file exceeds the limit, it is best to send such files through alternative programs such as Skype or OneDrive.
2.) Check Your Internet Network
Before you attach any file or a document in your Hotmail email, it is important to ensure that your internet network is functioning properly. This is important because an interrupting internet will prevent you from uploading a file or document in your Hotmail account. Also, if you are downloading or uploading a large file using some other program on your computer, make sure to pause or stop all such uploading or downloading processes when trying to attach a file in your Hotmail account.
3.) Use Appropriate File Extension
Due to security concerns, Hotmail considers certain file extensions to be malicious and thus it blocks them from getting uploaded to an email. if you are also trying to upload a file with such a file extension, it is suggested to either change the file extension or zip them before attaching in an email.
4.) Use Simple Filename
If the title of your file which you are trying to attach contains any special character such as [email protected]#$%, Hotmail may prevent it from getting attached to an email. In such a case, it is best to rename the name of such files with simple alphanumeric characters.
5.) Check Browser Enhancements
Some browser enhancements such as Add-ons or Plug-ins may also block the files from being uploaded in an email. You can try attaching the file after disabling or removing such add-ons or plugins (one at a time) in your web browser. Also, you can try switching to another web browser to see if this fixes the problem.
6.) Check Your Firewall Settings, Internet Security Programs
Make sure that Firewall Settings and Internet Security programs such as Antivirus AntiSpyware are not preventing the file attachment. Disable each program (one at a time) and check if this clears the error.
If you still want any further assistance contact Hotmail customer support service team phone number for quicker response.