If you are seeing the “oops there was a problem… Unable to sign in you” error when trying to access your Skype account, there can be numerous reasons causing this error. Some of these causes can be – using an outdated version of Skype, entering an incorrect Skype user name or password, or your computer lacking the minimum requirements to run Skype.
To fix the error and be able to sign in to your Skype account, you will need to follow the workarounds provided below.
Guide to Fix “Oops there was a problem…..unable to sign in you” Error in Skype
Make Sure that You Are Using the Latest Version of Skype
The first thing you will need to ensure here is that you are using the latest version of Skype to access your account. Using an outdated version of Skype may lead to different issues in accessing or operating your Skype account. To know whether or not your Skype is up to date, follow these steps.
- Launch the Skype application on your computer.
- Once the Skype app gets opened on your screen, you will need to click on the More menu option (three horizontal dots) located near the upper-left corner of the screen. This will open a drop-down menu.
- From the drop-down menu, you will need to select the Settings option. This will open a Settings window on your screen.
- In the Settings section, you will need to click on the Help & Feedback
- On the right-hand side, you will find if any update is available for your Skype program or not. If an update is available, make sure to install it by following the on-screen prompts.
Make Sure Your Computer Meets Minimum System Requirements
In order to get the best performance from your Skype application, it is important to ensure that your computer meets the minimum system requirements to operate Skype. If you don’t know the minimum system requirements, you can refer to the following information:
- Processor: At least 1 GHz
- RAM: At least 512 MB
- Additional Software: DirectX v9.0 or Above
If you Have Forgotten your Skype User Name or Password
If you have forgotten your Skype account Password
- Go to the Account recovery form (https://account.live.com/acsr) on your computer web browser.
- Enter your email, phone number, or Skype name and contact email address (for communication).
- Complete the captcha and click on the Next button to submit the form.
- Once you are done submitting the form, it may take up to 24 hours to check your information. A reply to your request will be sent to the additional email address you provided.
If you Forgot your Skype User Name
- Go to the sign-in page of Skype.
- Next, select the More sign-in options and click on the Forgot my username
- Then, enter a phone number or an alternate email address associated with your Microsoft account.
- A security code will be sent to the phone number or email address which you will need to enter on the next screen and click on the Next
- On the next screen, you will see the accounts associated with the email address or phone number you provided. A part of the username might be hidden due to security reasons.
- If you find your account on the screen, select Sign in to get access to your Skype account.
Check the Status of Skype
Sometimes the problem can be on Skype’s end as well, therefore, it is recommended to check the status of Skype to make sure that the reason for the error is not occurring due to issues with Skype. You can check the status of Skype by following these steps:
- Open a web browser on your computer.
- Once the browser gets opened, you will need to go to the Skype Statuspage (https://support.skype.com/en/status/).
- Once you are on the Skype status page, you will need to ensure that the Skype Status reads “Normal service”.
- In case, you see the status of Skype to be down, you will need to wait until the status changes to “Normal service” again.
Is Your Account has Been Restricted or Temporarily Suspended?
In case you are unable to sign in, or if you are logged in but can’t use certain services of Skype, it can be due to the following reasons
- You were trying to use the paid features of Skype.
- Someone hacked your Skype account and was trying to misuses it. Skype noticed the unusual activities and temporarily blocked your account.
Additional Tips to Consider to Clear the Error
- Make sure that your internet connection is working properly.
- Your computer is running with the latest updates.
- Scan your computer for viruses and malware.
- Try accessing your Skype account on a different computer and internet network.
So, these are the different workarounds that will help you in overcoming “oops there was a problem… Unable to sign in you” error when trying to access or operate your Skype account.
Sometimes, sending an email or replying to a specific email instantaneously is not a good idea when you have some serious negotiations going on and your seniors cannot be contacted immediately. Or, you have written an angry email in a fit of rage and you know you will regret it after a couple of hours.
These are a few instances where scheduling an email for a future time comes in handy. If you use Outlook, you are in luck. In this blog, we will talk about the steps to delay or schedule an email in the Outlook account.
Complete Steps to Delay or Schedule Email in Outlook Account
You can either schedule the delivery of an individual message or use rules to delay the delivery of all messages by having them held in the Outbox folder for a certain period after you click ‘Send’.
The following steps can be applied in Outlook for Microsoft 365, Outlook 2019, Outlook 2013, Outlook 2010, and other versions such as Outlook 2007.
Delay or Schedule the Delivery of a Message –
- Launch Outlook and click compose a message option.
- From the “Tags”group in the Ribbon, you need to choose the “More Options” arrow.
- Click the “Do not deliver before” checkbox under “Delivery Options” and click “Send”
The message remains in the “Outbox” folder until the delivery time. In case, you change your mind and wish to send the message, here’s what you should do.
- Go to the “Outbox” folder.
- Click the delayed message to open it and from the “Tags” group in the Ribbon, you need to choose the “More Options” arrow.
- Click the “Do not deliver before” checkbox under “Delivery Options”.
- Click “Close” and “Send”
Delay or Schedule the Delivery of a Message –
Outlook has a great feature that allows you to create a rule that can schedule or delay the delivery of all messages by a couple of hours.
- Open your Outlook and go to the “File” tab.
- From there, you need to select the “Manage Rules & Alerts”.
- Click “New Rule”.
- You need to click the “Apply rule on messages I send” option in the “Step 1: Select a template” box under the “Start from a Blank Rule” option.
- Click “Next”.
- Select the checkboxes for options that you wish to choose (in the “Step 1: Select conditions”).
- Click “Next”.
(Unless you select any checkbox, you will see a confirmation dialog box that appears on your screen. Selecting the option “Yes” applies the rule to all the messages that you send)
- Select the checkbox “defer delivery by a number of minutes” in the “Step 1: Select actions” list.
- Next, you need to select “a number of” (the underlined phrase) in the “Step 2: Edit the rule description (click an underlined value)” box and enter the time that you want the messages to be held before it is sent. Keep note that you can delay the messages up to two hours or 120 minutes.
- Click “OK”.
- Click “Next” and click the checkboxes for any exceptions (in case you want).
- Click the “Next” option and type a name for the rule in the “Step 1: Specify a name for this rule”.
- Click the checkbox “Turn on this rule” and click “Finish”.
As you click the “Send” option, all the messages in the Outbox folder stay for the specific time you have specified or selected.
Got any query or need technical help? Contact Outlook Customer Support immediately!
Considering the security risk, Email service providers keep on updating their service at their end from time to time. While this may cause certain issues sometimes at users’ end, however, these updates are performed in keeping the security of users’ information safe.
Earlier, there was a single port (port 25) used in the email programs for sending emails, however, later on, it was replaced by SSL/TLS for the encryption of users’ emails. The main objective with the inception of SSL/TLS was to keep spam in check and minimize hacking activities. Similarly, numerous enhancements have been done recently, like moving on from receiving port (previously POP) to IMAP, and then bringing the variation in IMAP ports (993, 143).
As these kinds of updates keep on occurring in all email services from time to time, it is necessary to accordingly make the changes in the settings of the email program at users’ end. If you are also looking to make changes to the current e-mail settings in your Windows Live Mail program, you can go through the information provided below.
Guide to Change Settings in Windows Live Mail
- In order to make changes to the SMTP settings of your Windows Live Mail program, you will first need to right-click on your account from the left-hand side.
- From the menu that expands on your screen, you will then need to select the Properties This will open the Properties dialog box on your screen.
- Once you are in the Properties dialog box of your Windows Live Mail program, you will need to go to the Advanced
- In the Advanced tab, you will see the options to modify ports’ value. Here, you will be able to change the SMTP and POP or IMAP ports. If you want, you can also specify the SSL settings. Generally, for the majority of updates done by the service provider, you will need to make changes in these settings only.
- After the Advanced tab, the second important settings where you are most likely to make changes are in the Servers tab in the same Properties dialog box.
- In the Servers tab, you can specify whether or not your Outgoing server needs to be authenticated before sending an email. As almost all email-service providers require it considering the fact that it’s a part of the enforced policy, make sure to select the checkbox next to My server required authentication under the Outgoing Mail Server section if it is not checked.
NOTE: If the checkbox next to My server required authentication is left unchecked, the email program may stop with an error.
- In the Server tab only, if you want you can also make changes to your IMAP and SMTP server addresses, and password. Moreover, as the Outgoing is known for using the same password as the incoming by default, you will only need to update your incoming password for both.
So, these are the steps that you will need to follow to change settings in your Windows Live Mail program. In case you need to make some other changes in your Windows Live Mail program, you can follow the below-mentioned steps:
To Change Windows Live Mail Folder Location
- Open the Windows Live Mail program and press the ALT key on your keyboard to open the Menubar.
- Next, go to Options and select Tools
NOTE: For the 2011 version, you will need to go to File > Options > Mail option.
- Then, go to the Advanced tab and click on the Maintenance
- Now, click on the Store Folder and press Change Then, select the folder where you wish to save your messages.
- After that, click on the OK button to save the changes. Restart your email program and you are done.
To Change Windows Live Mail View
- In your Windows Live Mail program, go to the View tab and select the Compact View
- Now, to add the folder to Compact view, do the following:
- For Compact View: click the + icon and select Add to compact view Choose the item you wish to access from the view tab and click on the OK button to save the changes,
- For Regular View: Right-click on any of the folder or subfolder and select Add to compact view
To Change Windows Live Mail font Color
- Go to File > Options > Mail
- Next, open the Compose tab in the Options
- Then, click on the Font Settings button under the Compose
- In the Font window, you can select the desired font and font size and color using a different option.
- Once you are done making the selections, click on the Apply and OK option to save the settings.
So, these are some of the other changes you can make to the settings of your Windows Live Mail program.