Unable To Download Files In Windows Live Mail Account

windows live mail file download issue

File sharing on Windows Live Mail is very common and so is hacking and spamming in your email account. In order to keep your computer protected against viruses, online threats, and programs that can harm or hack your personal information, Windows Live Mail doesn’t allow some types of file attachments. And, this is the reason that sometimes you are not able to download the file in Windows Live Mail.

However, if you want to allow all types of file attachments, you can do that by changing the settings of your Windows Live Mail Account’s safety options. You will be able to easily download and open all types of files, after making the following changes in the safety option.

Steps to Allow Mails to Download and Open all Types of File Attachments

1. Go to the “Start” option on your computer and type “Mail” in the search box. Locate the “Windows Live Mail” in the search result and click on it.

2. After that, on the “Home” tab of Windows Live Mail, select the “Junk” option and go to “Safety options”.

3. Under the “Safety Options”, locate the “Security” tab and click on it.

4. Now Look for the “Virus protection” option, and under this option uncheck the box next to “Do not allow attachments to be saved or opened that could potentially be a virus”.

5. Finally, click “OK”. Now, whenever you receive an attachment through email, Windows Live Mail will not block any file attachment and you will be allowed to send or receive any type of file in emails.

6. But remember, turning off the above option will leave your system at the risk of getting affected by the virus.

Note: The changes made will be effective for emails that you receive after the changes are made. Also, it is recommended to send or receive file attachments in zipped form.

In case the above solution does not help you get rid of the file downloading problem in Windows Live Mail, you can contact us anytime from anywhere. We are the most reliable third-party Windows Live Mail customer support service provider in the industry. We house a team of experts who very well understand the Windows Live Mail features and thus is capable of providing the most accurate solution for all Windows Live Mail related issues.

Our lines are available round the clock. We can be reached via our toll-free number, live chat, and email as well. We promise to cater to you with quality and reliable solutions for all your Windows Live Mail related queries and worries.

Get in touch with us today!

How Do I Change Settings In Windows Live Mail?

Considering the security risk, Email service providers keep on updating their service at their end from time to time. While this may cause certain issues sometimes at users’ end, however, these updates are performed in keeping the security of users’ information safe.

Earlier, there was a single port (port 25) used in the email programs for sending emails, however, later on, it was replaced by SSL/TLS for the encryption of users’ emails. The main objective with the inception of SSL/TLS was to keep spam in check and minimize hacking activities. Similarly, numerous enhancements have been done recently, like moving on from receiving port (previously POP) to IMAP, and then bringing the variation in IMAP ports (993, 143).

As these kinds of updates keep on occurring in all email services from time to time, it is necessary to accordingly make the changes in the settings of the email program at users’ end. If you are also looking to make changes to the current e-mail settings in your Windows Live Mail program, you can go through the information provided below.

Guide to Change Settings in Windows Live Mail

  1. In order to make changes to the SMTP settings of your Windows Live Mail program, you will first need to right-click on your account from the left-hand side.
  2. From the menu that expands on your screen, you will then need to select the Properties This will open the Properties dialog box on your screen.
  3. Once you are in the Properties dialog box of your Windows Live Mail program, you will need to go to the Advanced
  4. In the Advanced tab, you will see the options to modify ports’ value. Here, you will be able to change the SMTP and POP or IMAP ports. If you want, you can also specify the SSL settings. Generally, for the majority of updates done by the service provider, you will need to make changes in these settings only.
  5. After the Advanced tab, the second important settings where you are most likely to make changes are in the Servers tab in the same Properties dialog box.
  6. In the Servers tab, you can specify whether or not your Outgoing server needs to be authenticated before sending an email. As almost all email-service providers require it considering the fact that it’s a part of the enforced policy, make sure to select the checkbox next to My server required authentication under the Outgoing Mail Server section if it is not checked.

NOTE: If the checkbox next to My server required authentication is left unchecked, the email program may stop with an error.

  1. In the Server tab only, if you want you can also make changes to your IMAP and SMTP server addresses, and password. Moreover, as the Outgoing is known for using the same password as the incoming by default, you will only need to update your incoming password for both.

So, these are the steps that you will need to follow to change settings in your Windows Live Mail program. In case you need to make some other changes in your Windows Live Mail program, you can follow the below-mentioned steps:

To Change Windows Live Mail Folder Location

  • Open the Windows Live Mail program and press the ALT key on your keyboard to open the Menubar.
  • Next, go to Options and select Tools

NOTE: For the 2011 version, you will need to go to File > Options > Mail option.

  • Then, go to the Advanced tab and click on the Maintenance
  • Now, click on the Store Folder and press Change Then, select the folder where you wish to save your messages.
  • After that, click on the OK button to save the changes. Restart your email program and you are done.

To Change Windows Live Mail View

  • In your Windows Live Mail program, go to the View tab and select the Compact View
  • Now, to add the folder to Compact view, do the following:
    • For Compact View: click the + icon and select Add to compact view Choose the item you wish to access from the view tab and click on the OK button to save the changes,
    • For Regular View: Right-click on any of the folder or subfolder and select Add to compact view

To Change Windows Live Mail font Color

  • Go to File > Options > Mail
  • Next, open the Compose tab in the Options
  • Then, click on the Font Settings button under the Compose
  • In the Font window, you can select the desired font and font size and color using a different option.
  • Once you are done making the selections, click on the Apply and OK option to save the settings.

So, these are some of the other changes you can make to the settings of your Windows Live Mail program.

How to Fix Windows Live Mail Error ID 0x8de00005?

windows live mail 0x8de00005 error id

When accessing or using your Windows Live Mail, if you ever see Error ID 0x8DE00005 on your screen, it means that your Windows Live Mail is unable to connect to the Hotmail/Outlook or MSN servers to access your mail. This issue is generally seen when the users have configured their WLM to connect and synchronize mail over the Secure HTTPS link (delta sync).

This has been the reason responsible for the issue in most of the cases. Moreover, WLM stops functioning when there is an update on the servers, or when the servers are overloaded. If you are also seeing Error 0x8de00005 on your computer when using Windows Live Mail, you can go through the information provided below.

Guide to Fix Windows Live Mail Error ID 0x8de00005

When seeing the Windows Live Mail error 0x8de00005 on your computer screen, you can try clearing the error by following these steps:

  1. Deactivating the Old Account

As you are not able to access your account, the new email will not be downloaded into your account. Also, your account will not be able to carry out any synchronization of the other folders. In such a case, it is suggested to consider deactivating your account. Doing so will ensure that the account folders’ content remains intact during the transition. To deactivate the account, you will need to follow these steps:

  • Open the Windows Live Mail program on your computer and right-click on the Account Name
  • In the Account Name section, you will need to click on the Properties
  • Next, go to the General tab and deselect the checkbox next to ‘Include this account when receiving mail or synchronizing’ option.
  • Once you are done making the changes, you will need to click on the Apply and then on the OK
  1. Set up a New IMAP Account

After you have deactivated your Windows Live Mail account, you will now need to set up a new IMAP account to overcome the Windows Live Mail error id 0x8de00005. To set up your new IMAP account Windows Live Mail, follow these steps:

  • To begin with, you will first need to open the Windows Live Mail program on your computer, click on the Accounts Tab, and click on the + icon with @
  • Next, you will need to enter your email address, password, and display name in the provided field.
  • Select the checkbox next to “Manually configure server settings” option and click on the Next
  • Then, you will need to select the IMAP option in the Incoming Server Information
  • Enter office365.com in the Server Address field and type 993 in port type. Make sure to select the checkbox next to the option “Requires a secure connection SSL”.
  • Then, go to the Outgoing Server Information section and enter smtp-mail.outlook.com in the provided field.
  • After that, click on the Next button and you are done. You will be able to see your new account added in the left-hand pane of your Windows Live Mail program.

NOTE: In case you wish to move emails from the old account to your new account, you will need to drag emails from the old account and drop them to the appropriated folders of your new account. Doing so will re-download all your emails excluding the ones that would be in the Sent Messages folder.

  1. Remove the Old Account

Once you are done creating a new account and shifting all your emails from the old account to the new one, you can simply remove the old account from your Windows Live Mail program. As you will remove your old account, it will also delete all the messages & folders permanently. If you wish to take back up of your important emails or files, make sure to take it as once the old account will be removed from the folder pane, you will not be able to access any emails or files present in your old account.

So, now as you know how to fix Windows Live Mail Error ID 0x8de00005, you can easily overcome it whenever you face it in your email program. You can also speak with experts by calling Windows live mail customer support service number to fix your email problem.

How to Troubleshoot Windows Live Mail Login Issue


What else can bother a Windows Live Mail or WLM user more than a log in an issue!

The login issues when you wish to get into your Windows Live Mail account is difficult to address until you don’t have a clue about the possible reason.

There could be a reason when a user is unable to recall the correct password or when you recently switched to Two-Step Verification security; we have a solution for you to troubleshoot the Windows live mail login issue. You can take the help of these tricks given here.

Trick – If you can’t remember your password, reset it

The common issue with Windows Live Mail users is when they forget the password. This is too difficult to get a clue about the recently updated password and you are unable to get it back.

The best way is to reset it to a new one. We have this quick guide for WLM users to get the password reset easily.

Steps To Reset Windows Live Mail Account

  1. First, go to the Reset your password page
  2. Here, you need to choose the reason you wish to reset Windows live mail password, then click on Next button
  3. After that, enter the complete email address of WLM. This could be an email address, or an email ending in a Microsoft domain like hotmail.com or outlook.com
  4. Here, you need to enter the characters you see on the screen, and then click on Next button
  5. Once you will verify your account with the security code or secret question; you will be directed to reset your password with a new one

Trick – If you recently turned on two-step verification

The Two-Step Verification is the next level security with your Windows Live Mail account; this is to keep your account secure. But, you will need to use an app password to get in or security code will be there to get in. In the initial phase of activating the Two-Step Verification, you need to be a little aware of the things.

Trick – If you change your security info and have a 30-day waiting period

When your WLM account has been updated with the security settings and the time is just lesser than 30 days, you need to wait some more. This will give you an error as;

We’re not ready for you yet!

Here, you need to understand that you have to wait for 30 days to get the recent changes updated properly. You can’t get in until it will be there. So, the ultimate solution is to wait for a while to get things done.

The above tricks will help in troubleshooting your windows live mail account; if you are still facing problem then you need to dial the toll-free phone number of Windows live mail customer care service support team for faster response.

How to Fix Windows Live Mail Server Problem

How to Fix Windows Live Mail Server Problem

Getting the Windows Live Mail server problem is quite common. You will be surprised to know that some of the Windows errors are yet to be resolved. These errors include Windows Live Mail Error 3219, Error code 0x8de00005, etc.

If all of a sudden you find that you are unable to send or receive emails and start getting error codes like mentioned above, it means Windows Live Mail is unable to connect to the MSN servers.

Apparently, the root of the problem is related to the two types of authentication that uses the same user credentials at the very same time. The first credential is used for sign-in and the second one is used for the mail server. Basically, Windows Live mail errors are irritating the users who have configured Windows Live Mail connection and synchronization via secure HTTPS protocol. Although there isn’t any specific way to get rid of these errors you can follow the steps mentioned below:

  • Go to the Windows Live Mail.
  • Click “Accounts” then tap + with @ icon.
  • Type your email address, password, and your display name.
  • Check Manually Configure Server Settings.
  • Under the incoming server information choose IMAP.
  • Type imap-mail.outlook.com in the Server field and type 993 in the port.
  • Check the box “Require a secure connection SSL
  • Navigate to the “Outgoing Server Information
  • Type smtp-mail.outlook.com and port must be updated as 587
  • Check the box “Requires a secure connection SSL” as well as the “Requires Authentication
  • Press the Next button.

Now, you have successfully reconfigured your Windows Live Mail account. Restart your computer and it shall work perfectly fine. You may have to keep the following things in mind.

  • You must use the latest version of the Windows Live Mail.
  • Avoid using applications that require high bandwidth.
  • Make sure that there isn’t any latency in the network.
  • Diagnose your system to ensure that there aren’t any hardware issues in it.
  • You must install the Windows updates regularly.
  • Only use the genuine anti-virus program and get it from the reputed sources.
  • The drive of the hard-disk where the operating system is installed must have enough space.

If the problem still persists then, call our certified professionals on the toll-free helpline number of Windows Live mail customer support service and get the prompt resolution for the same.

Getting Issues In Windows Live Mail Account Settings

Having Issues In Windows Live Mail Account Settings

Windows Live is the free email client from Microsoft which has been quite popular worldwide. Windows Live official works perfectly fine on Windows 7, Windows 8, and Windows Server 2008 R2.

To use the Windows live with the full feature you must configure it correctly as a slight mistake or missing component won’t let you send or receive emails. Establishing the POP settings for Windows Live is not difficult but a simple and straightforward process rather. So, if you are getting issues or facing difficulty in setting up the Windows Live account then you are at the very right place. This post will help you set up your Windows Live account.

Before you get started; you must keep in mind the following points:

  1. Incoming Mail Server: live.com
  2. Outgoing Mail Server: live.com
  3. Username: Your full email address.
  4. Password: the same password.
  5. My outgoing server (SMTP) requires authentication shall be turned on.
  6. Incoming server port: 995 and SSL is required.
  7. Outgoing server port: 25 and TLS is required.
  8. You must install the latest version of the Windows Live and Windows Updates shall be turned on.
  9. Ensure a fast but stable internet connection.

Steps to configure Windows Live:

  1. Log on to the Windows system and go to the “Control Panel
  2. Find an option as Mail or Mail 32 bit and double click on it open it.
  3. Click on the “Email Accounts” button.
  4. Now, click on the “New” button.
  5. Select the E-mail account and click Next.
  6. Select the option at the bottom of the page as Manually configure server settings or additional server types and click on “Next
  7. Now choose Internet-Email and press again the Next
  8. Fill out all the information carefully and DON’T CLICK ON NEXT. CLICK ON “More Settings
  9. Choose the Outgoing Server and turn on “My outgoing server (SMTP) requires authentication”
  10. Click on “Advanced” and fill all the necessary information.
  11. Set Incoming server (POP3) as 995
  12. Check the box as “This server requires an encrypted connection SSL
  13. Set outgoing server (SMTP) as 25
  14. In the type of encrypted connection, you must choose as TLS and press the OK button.
  15. Now just to check whether all things have been correctly configured press the “Test Account Setting” button.
  16. If you see the message as “Congratulations! All tests completed successfully. Click close to continue” You are done.

If you got an error or still facing any issue then you better contact our certified tech experts on the toll-free helpline number of Windows Live Mail customer support service for the quick support and the prompt resolution.