You are not the only one who gets hundreds of spam email in your Hotmail account every day. Microsoft has been trying to tackle this issue for many years.
While Hotmail offers filter option to identify unwanted emails, but some users have reported issues of “Junk email” filter not working in Hotmail account. In order to get rid of this issue, you can follow the instructions listed below and see whether it solves your problem.
7 Steps To Fix Spam Filter in Hotmail Account
1.) You can start by signing in to your Hotmail email account.
2.) Locate the gear icon on the top right corner of your screen and click on it. Choose the “Options” tab from the drop down menu. A new window will open.
3.) In this window, scroll down and look for the option “Filters and reporting” in the Junk email tab located on the lower left side corner of the screen.
4.) You will see an option under this tab. First will be “Standard” where most of the junk emails are sent to the junk email folder.
5.) However, if the “Standard” filter isn’t working, you can choose the second option “Exclusive”.
6.) When you choose “Exclusive” filter option, you will receive only the trusted email from my safe senders and safe mailing lists, service announcements, contacts that you would have signed for.
While this option prevents more junk emails compared to “Standard” filter, but it will also filter important messages from a sender that you would not have added or approved to your safe mailing list or contacts.
7.) After choosing the option of your preference, remember to click the “Save” button located on the top left corner of the Hotmail window.
In case the problem continues even after making the above changes and you are receiving a huge amount of spam emails in your account, you can contact the official customer support team of Hotmail.
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