Unable to send or receive an email in Yahoo can be quite frustrating. With the help of some of the basic troubleshooting skills, you can get rid of such situation. Remember, Yahoo is completely based on the web browser as a result; it might be possible that there is something wrong with your internet browser. Let’s get started:
Network Connection: It may sound funny but the speed of your internet connection plays a vital role. If the speed is slow or connection has latency then you won’t be able to access Yahoo Mail properly. Ensure a fast but stable internet connection with no latency.
Internet Browser: You must use the latest version of the Internet browser. Clear the cookies, cache and the entire browsing history of the browser. If in the case, it doesn’t work uninstall the browser and reinstall it and try again.
Extensions and Add-ons: It might be possible that the browser extension or add-ons you just installed is restricting the Yahoo Mail as a result; you aren’t able to send or receive emails. Disable the extensions and add-ons then try again. It shall work perfectly fine.
Firewall, Proxy & VPN: Unfortunately, Yahoo doesn’t work properly if you have installed any firewall or using proxy settings, VPN etc. Disable them and try to send or receive an email. Don’t forget to restart your system before you access Yahoo Mail.
On the other hand, it might also be possible that your Yahoo account is blocked by the recipient. Confirm from the recipient whether they have blocked your Yahoo address by mistake or not. You must check the spam folder and ask your recipient to do the same. Meanwhile, delete all the filters if you have recently added or created any. Try to send an email and it shall work fine.
If you are trying to accessing your Yahoo account with any email client, try to access it outside. If you don’t get any error then there is something wrong with the email client. If you get the error then you will have to fix it before you access it again. Remove your Yahoo account from the client and re-add it then try to send or ask any of your recipients to send you an email. It shall work perfectly fine.
If the problem still persists, then call our certified technicians on toll-free number of Yahoo customer care service and get the instant support to it.